Right of withdrawal

  1. We will refund the money for any item returned to us within 14 days of purchase if undamaged and unopened in its original condition
  2. Items damaged in transit will be replaced when returned, or unless otherwise agreed in writing
  3. Items lost in transit will be replaced when confirmed with the Post Office as proof of posting is always obtained.
  4. Regrettably items once opened from their original packaging cannot be refunded
  5. Any faulty goods will be replaced by goods of equal value - this does not affect your statutory rights